Get help with HerdMobile
For help using the app, send your app version, Android version and a short description of the problem. Keep your farm records on your phone.
Before contacting support
First check our help guides for installing the app, working offline, permissions, backups, restoring data, and deleting records. If you still need a hand, jot down your HerdMobile app version and build number, your Android version, your app language, and the type of error or code shown on screen.
Send a safe request
Email support@herdmobile.app and leave out animal records, personal farm details, backup files, exported reports, device folder paths, or unchecked screenshots. Remove personal details, farm records, report contents and file paths from any screenshot you send.
Privacy and security requests
Email privacy@herdmobile.app for data-rights and deletion questions, or security@herdmobile.app to report a security issue.