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Install HerdMobile
Download the official app from Google Play to receive updates.
Install HerdMobile from its official Google Play page (com.surucep.mobile) and use Play to update the app. Check for Android updates in your phone’s system settings.
Keep records offline
Your herd records stay on your phone, ready to use in the barn.
Manage animals, feed, reminders and reports without an internet connection. Create a backup file to keep a separate copy of your records. Ads on the free plan and services that send error reports need an internet connection.
Choose your ad settings
Choose whether ads are personalized.
On the free plan HerdMobile shows ads; Premium removes them. Choose whether they are personalized in your profile settings. The privacy page lists the ad services and the device and advertising information they receive.
Choose whether to share usage statistics
Change your choice in your profile settings.
Sharing usage statistics is optional. Turn it off to stop new usage reports being sent to HerdMobile and clear those waiting to be sent. To remove reports already sent, follow the separate data deletion instructions.
Understand error reports
Error reports help find and fix app problems.
Crashlytics and AppMetrica collect reports of app crashes and freezes by default, separately from optional usage statistics. These reports describe app problems. Your animal and farm records stay on your phone.
Manage photos and permissions
Choose which photos to share and which permissions to allow.
Manage camera and photo access in Android settings. Before sharing a screenshot, check the names, ear tag numbers and other details it shows. Send only the information you want to share.
Save a backup file
Keep a copy of your records outside your phone.
Create a backup file in the backup section of your profile, then save or share it through Android. Copy the file to a second location where you can find it later. If it is PIN-protected, keep its original PIN separately. Make a fresh backup after important changes to your records.
Restore your records
Check the backup preview before replacing the records on this phone.
First, make a separate backup of the records on the phone you are restoring to. Select the backup to restore and enter its original PIN if asked. Check the businesses, herds, animals and photos in the preview. Confirm when you are ready to replace the phone’s current records.
Find what you need in reports
View farm records for the dates and animals you choose.
Select a date range and use the filters to find the records you need. Before exporting or sharing the report, check that you have chosen the right business, herd and dates.
Choose what to delete
Delete phone records and previously sent reports separately.
Delete farm records from your phone in the app settings. To remove usage reports sent to HerdMobile, follow the data deletion instructions. Services such as the ad networks, Crashlytics and AppMetrica manage their own data under their privacy policies.
Get help with the app
Briefly describe the problem so support can help you.
Email support@herdmobile.app with your app version, Android version and a short description of the problem. A few details are enough. Keep your backup files and herd records with you.
Reset a forgotten app PIN using your phone’s lock
To reset a forgotten app PIN, tap Forgot PIN and verify with your Android screen lock, fingerprint or face check. You can then choose a new PIN. Your herd records stay on your phone and the app lock stays on. Older encrypted ZIP backups still need the PIN used to create them, so store those files and their original PINs in separate safe places. Once you save your new PIN, make a fresh backup and check that the file has saved.
Tap Forgot PIN · Verify with your phone’s lock · Enter your new PIN twice · Save and make a fresh backup
Choose ad personalization and usage analytics settings
Ad personalization and Usage analytics are separate settings, so you can choose each one independently. Ads continue according to your advertising choice. Open your profile to check the available controls and read the current privacy information. Website consent choices and Android permissions are separate from these app settings.
Read the ad-personalization options · Check Personalized ads in your profile · Choose your usage analytics setting · Check that both settings match your choices
Delete all app records stored on this device
Delete Local Data removes all app profiles and records from this phone after you confirm. To correct just one record, use that record’s own controls. If you may need your farm information again, make and save a usable backup before deleting anything. To restore it later, you will need a suitable backup file and its PIN, if required.
Check that you want to delete all local records · Save a usable backup outside the app · Read the confirmation before deleting · Wait for deletion and check the result
Create and check a daily ration suggestion
Use Suggest ration to plan daily feed for one animal or a suitable herd group. First check the animals, production details and stock choice. Then check the suggested feeds, daily quantities and shopping list before assigning the ration or recording the day’s feeding.
Check the business, herd and animal · Check weight, milk yield and production stage · Choose your feed stock and saved target options · Check and use the daily ration
Find a lower-cost ration with feed in stock
Use Find best cost to look for a suitable ration from current stock for animals the calculation supports. Check weight, daily milk and lactation details; this form always uses feed on hand. A suitable result becomes a saved ration template. Check it before assigning it, arranging any purchases and recording daily feeding separately.
Check which animals you are planning for · Check the animal details in the short form · Search with actual stock quantities and prices · Check the saved ration or why no ration was found
Set up your feed list, prices and opening stock
Use the feed controls in the ration overview to add your feeds, actual prices and any opening stock. Choose the matching feed in the form, then enter its quantity and price. Keep laboratory reports with the batch documents and compare the suggested nutrient values with your own feed analysis. Check the business and product before using the feed in a ration.
Check the business and its feed list · Choose the feed you actually use · Enter the price and opening stock not yet counted · Save and check the feed and stock
Create a ration template for your chosen herd
Create a named ration template with your farm feeds and the daily kilograms for each animal. Check the business, herd and species before saving. As the business owner, saving a new herd ration makes it that herd’s active feeding plan. Record daily feeding separately when you feed the animals; that step deducts feed from stock.
Choose the business and a single herd · Choose the feed and enter its daily amount · Add each feed and check the amounts · Save and check the herd’s active ration
Assign a separate ration to one animal
Use Select ration on the animal’s ration panel to give it an independent copy of a template. This becomes its active feeding plan. Record the feed given and deduct feed stock separately through Daily ration feeding. Check the ear tag, ingredients and species match before choosing: tapping a template assigns it straight away.
Check the animal and its current ration · Check the template before choosing it · Tap your chosen template once · Check the animal’s active ration and history
Record today’s feeding and deduct feed from stock
Use Feed today to record feeding for your chosen business and herd. Planned totals come from the active rations you have assigned. Check the kilograms actually fed before saving: this records consumption and deducts stock together. Assign the feeding plans first, then use Daily ration feeding to record what you put in the feed trough.
Check your herd selection and today’s history · Check active animals and available feed stock · Compare the feed given with planned totals · Save once and check the remaining feed stock
Update the animal’s feeding information
Open Feeding profile for the right animal to update the feeding information you know. The short farmer form covers live weight, lactating and pregnant options where relevant, and daily milk volume for lactating animals. Specialist details sit outside this form. Enter known information; if you do not know the animal’s weight, leave it blank rather than guessing a measurement.
Check the animal before opening its profile · Check the animal’s current production status · Enter the weight and milk amount you know · Save and check the updated feeding profile
Change the app language on your phone
Change the app’s display language from the Language card in your profile. Languages appear under their own names, with a mark beside your current choice. Your selection applies to the profile you are using. App controls change language, while your notes, animal identifiers and business currency stay as you saved them.
Open your profile and find the language card · Open the list of language names · Select the language you want · Check the app controls and your records
Find animals quickly with search and filters
Find animals by ear-tag number with Search animals, then narrow the list using the filter buttons. Species, status and quick filters work together without changing your records. If an animal is missing from the results, clear the active filters and try its ear-tag number again.
Start with an ear-tag search · Check the species and status filters · Use quick filters for daily livestock checks · Clear filters before treating a record as missing
Import animal records from a CSV file
Add a checked animal list to your chosen business and herd with Bulk Animal CSV Import in the owner profile. Use the column names shown in the app, then check how many animals were added or skipped. CSV import adds basic animal details; for a complete move to another phone, use a backup ZIP and restore.
Back up and choose the business and herd · Prepare the four columns shown in the app · Check animal details before choosing the file · Import once and check the totals
Save a local veterinarian’s details and call
Keep your veterinarian’s name and phone number handy in the Veterinarians card in the owner profile. Choose the right business when adding the contact, then check the saved number before using Call. Once the details are saved on your phone, you can tap the call button to arrange a farm visit.
Find Veterinarians in the owner profile · Choose the business and enter contact details · Save the contact and check the phone number · Check the contact’s permission settings
Add notes and a photo to an animal event
Add your observations and an optional photo to the animal event they belong to. Check the ear tag before opening Add Event, select what happened, and write the details in Note. A dated photo helps you follow changes over time and explain what you saw to the person caring for the animal.
Check the animal and choose the event · Write your observations and the date · Choose and check one photo · Save and check the animal’s history
Record a general income or expense
Record other farm transactions through General Income or General Expense. Use the separate forms for milk sales, animal sales and feed purchases. Choose the business, enter a clear title and a positive amount, then check the saved entry. Keep the receipt so you can match your figures to the actual cash or bank transaction.
Choose the business and transaction type · Describe what the payment was for · Enter a positive amount · Save and check your accounts
Create, postpone or complete a reminder
Create a reminder for the right business, give it a clear name, and choose its category and timing. The form offers Tomorrow and 7 days, without a date picker. Check the task in the calendar after saving: quiet hours and Android notification settings can affect when the alert reaches you.
Open the calendar and select the business · Choose the category and timing · Save and check the calendar · Postpone or finish the right task
Export farm records as CSV or an animal PDF
Open Reports in the profile area to export an owner’s animal, finance, milk, feed or live-sale CSV, or one animal’s history as a PDF. Choose the file you need, then open it to check the contents. Reports give you readable copies to check and share; keep a separate backup ZIP for a full restore.
Choose the records you need · Select the animal for its PDF · Choose where to save or send the file · Open and check the exported file
Record milk production for one animal
Use Milk Production to record the milk measured from one active female. Use Milk Sale for milk sold, and track payments separately. Before saving, check the animal’s ear tag and the measured volume. The entry takes the time you save it, so keep production measurements, sales and payments clear in your daily farm notes.
Select the business and open Milk Production · Select the correct female · Enter the measured liters · Save once and check the total
Record a milk sale and its payment status
Record each milk sale under the correct business, with the volume, agreed price and payment status. Milk Sale multiplies liters by the unit price to calculate the total. It tracks the sale separately from production and adds the money collected to income. Check the payment status before saving: Paid is selected when you open the form.
Check the business and sale · Check the sale details · Choose the correct payment status · Set a follow-up and check the sale
Record an animal sale and the payment received
Use Live Sale on the correct active animal after the sale takes place. Saving marks the animal as sold, adds the sale to its history, cancels open animal-status reminders and changes its ration membership. It also records payment status. Check the details first. Revert Status covers eligible changes such as lost or dead; ask support about correcting a saved sale.
Open the correct animal’s sale form · Enter the agreed sale details · Check the payment status before saving · Save once and check the changes
Record a later payment against an existing sale
Add a buyer’s later payment to the existing milk or animal sale. Enter only the extra money received this time, keeping the original sale total and earlier payments unchanged. HerdMobile updates the amount paid, the balance still owed and the income received. You can follow the payment without creating another sale.
Find the sale with money still owed · Open the payment option · Enter only the latest payment · Save and check the remaining balance
Get started with HerdMobile
Create your profile, then add your first farm, herd and animal. HerdMobile keeps your records on your Android phone, ready to use even without internet. Before entering a whole herd, check the first saved animal and create a backup file you can find outside the app.
Install the official app · Create the owner profile · Record the first animal · Check what was saved · Start a backup habit
Add an animal with the correct ear tag
Use the Animal Record form to connect an animal to its business and herd. Enter the physical ear tag carefully, then add known details such as breed, birth date, purchase information or a photo. Review the saved record before adding the next animal, especially when several tags look similar.
Open the right herd · Enter or scan the tag · Add known details · Add an identifying photo · Save and verify
Back up records and move to a new phone
Create a manual ZIP backup, keep a copy outside the phone, and inspect its preview before restoring. Restore replaces the destination device’s local records. Choose the backup file and save or pick it through Google Drive when you want to transfer your records. A PIN-protected backup needs the PIN that was active when that file was created.
Export the source phone · Keep the file and its PIN · Protect the destination records · Inspect the preview · Restore only after checking
Set an app PIN to protect this phone
Set an app PIN from Profile before handing your phone to someone else. The PIN protects access to HerdMobile on this phone, separately from the phone’s screen lock. There is no cloud account to sign into. Keep your PIN somewhere secure: you will need it to open the app and access backups protected with that PIN.
Open the profile you want to protect · Enter and confirm the PIN · Save once and check the result · Check the lock and your backup routine
Change your app PIN on this phone
Change your app PIN by entering the current PIN, then the new PIN twice. Confirm that the change has saved before using it. Keep the original PIN for every older encrypted ZIP until you have made and checked a replacement backup.
Open the PIN change form · Confirm the current PIN · Enter your new PIN twice · Check the new PIN and keep old backup PINs
Turn off the app lock on this phone
Turn off the app lock using its dedicated option and your current app PIN. Read the warning first: new backups made with the lock off have no password protection. Older protected files keep their existing protection. Turning off the lock leaves your animal records in place; recovering a forgotten PIN is a separate task.
Check that you want to remove the lock · Open the form to turn off the lock · Confirm the current PIN · Check that the app lock is off
Set quiet hours for your reminders
Set quiet hours to keep reminder alerts silent during your chosen part of the day. Save the hours and check the interval shown. Then check your existing reminders and Android notification permission separately. Use Calendar to see which farm jobs are due, even when you have chosen to keep the phone quiet.
Check your current quiet hours · Choose when the phone should be quiet · Save and check the hours shown · Check notification permission and timing
Record a feed purchase and weight per unit
Record each feed delivery under the right business, with a clear purchase amount and weight. Kilograms and tonnes measure weight; sacks, bales and pieces also need a weight per unit so your stock can be shown in kilograms. Keep the invoice and check the updated stock. Sack and bale weights can vary.
Open the feed purchase form · Enter the feed name and quantity · Enter the cost and purchase details · Save and check your feed stock
Record feed taken out of your stock
Record feed taken from a business’s stock using the consumption option. Check the feed name, amount and unit before saving. Keep separate notes of how much you offer the animals and how much they leave in the trough. If applying a daily ration has already deducted the feed, leave out a second consumption entry to avoid counting it twice.
Check the business and earlier withdrawals · Open the feed consumption form · Enter the amount and unit · Save once and check the stock reduction
Correct an existing animal record
Choose Edit on the existing animal to correct its identity, herd or other details. Check the ear tag first, then reopen the animal after saving to make sure the changes are right. Adding the same animal again to fix a typing mistake can leave its history in two places. In HerdMobile, editing the original animal keeps that history together.
Find and open the correct animal · Check the animal’s identity and herd · Check optional details and photo · Save and reopen the same animal
Archive an animal and keep its history
Choose Archive to remove an animal from the usual active list while keeping its details and history in HerdMobile. Check the animal carefully first. Archiving also cancels its outstanding lifecycle reminders, and any affected rations need checking again; Restore undoes it. Record a sale or death with the appropriate control. If you only want to change which animals you see, use the list filters.
Check the animal and why you’re archiving · Check what will change before tapping · Archive the correct animal once · Find the archived animal and check remaining tasks
Record a lost, dead or slaughtered animal
Choose Status Record to record a confirmed loss, death or slaughter for an active animal in HerdMobile. Check the category and add a clear note before saving. The change cancels outstanding lifecycle reminders, and affected rations need reassessing because the group has changed. Record a sale in the animal sale form; a sold animal should not be marked as lost.
Check the animal and what happened · Choose the correct animal status · Add a clear note and check before saving · Check the result and correct it if needed
Record a vaccination and its follow-up date
Record a completed vaccination in HerdMobile with the correct animal, actual date and vaccine name. Add the follow-up date so the next visit appears on your reminder list, and keep the vaccination paperwork with the dated details.
Open the event form for the right animal · Enter the completed vaccination details · Check vaccination and follow-up dates · Save once and check the animal’s timeline
Record a health observation
Record health observations against the right animal and date so you can follow changes over time. A Health event lets you note changes in appetite, behaviour or other signs to discuss with your veterinarian later. Keep symptoms and observations together in the animal’s history. Write what you know and clearly mark anything you are unsure about.
Check the animal and its history · Describe what you saw without guessing a diagnosis · Set the event and follow-up dates · Save and check the result
Record completed treatment notes
Use Treatment to record a procedure that has already taken place. Match the date and description to the veterinarian’s instructions and your farm records. Copy the medicine, dose and withdrawal instructions from the existing treatment plan into your notes. Keep those directions available for decisions about animal care and milk or meat sales. Record what actually happened; leave planned procedures for future follow-up.
Check the animal and existing record · Describe the completed procedure · Separate event and follow-up dates · Save and check the result
Record a parasite-related event
Use Parasite to record a parasite observation or a procedure already completed. State clearly which it is, along with the date and where the information came from. This helps you distinguish what you noticed from treatment actually given. Keep observations, product details and completed work with your existing prevention plan and veterinary instructions. Mark anything still uncertain so a suspected problem is not mistaken for a confirmed finding.
Check the animal and existing record · Separate what you saw from what was done · Separate event and follow-up dates · Save and check the result
Record a reproduction event for a female animal
Add each completed reproduction event to the correct female animal, with its actual date and clear notes. This makes her breeding history easier to check. Base future checks on confirmed service and pregnancy records, keeping veterinary pregnancy findings separate from your own heat or mating observations. Compare uncertain dates or details with the original breeding notes before saving.
Check the animal and existing record · Check the animal and describe what happened · Separate event and follow-up dates · Save and check the result
Record a birth on the mother’s timeline
Use Birth to record a birth that has already happened in the mother’s history. Check her ear tag and enter the facts you know, with the actual date. Saving Birth also creates the newborn as its own animal in the mother’s herd, so do not add it again. Check missing details against your original farm notes rather than guessing.
Check the animal and existing record · Choose the mother and record the completed birth · Separate event and follow-up dates · Save and check the result
Something went wrong. Please try again.
First check whether your last action was saved, then follow the steps for what you were doing.
Several different problems can trigger this message. If it appeared while restoring a backup, the selected file may no longer be ready to restore.
The backup file does not contain data.json.
Choose a complete HerdMobile backup to bring your herd records onto this phone.
The selected file lacks the records needed to restore your herd. You may have chosen a different ZIP, or the backup may be incomplete or changed.
HerdMobile preserved your records but cannot safely finish an interrupted media operation because its journal is missing. Do not uninstall the app. Free storage if needed, then retry.
Keep your herd records and photos safe while you get help to finish the interrupted photo task.
A photo task was interrupted, and the app is missing the information it needs to finish recovering your photos.
HerdMobile preserved your records but cannot access local media storage. Check available storage and app access, then retry.
Check your phone’s free space and the app’s access to files so HerdMobile can finish checking your photos.
Photo recovery stopped because the app had trouble opening or saving a file. Check free storage space first. The message can also mean another part of recovery needs attention.
Local media recovery is required
Leave your records and photos in place while HerdMobile checks the interrupted photo task before the app opens.
An interrupted photo task may need recovery before the app can open. This screen also appears if the app cannot access the photo files or is missing information needed to finish the task.
Milk quantity must be positive.
To save a milk production entry, enter a measured amount greater than zero litres.
This message appears when Liters is set to zero in Milk Production.
Milk sale quantity and price must be positive.
To save a milk sale, enter both a quantity sold and a price per litre greater than zero.
This message appears when Liters or Unit price is zero in Milk Sale.
Feed consumption must be positive.
To record feed taken from the store, enter an amount greater than zero.
This message appears when Quantity is zero in Feed Consumption.
Amount must be positive.
To save an income or expense entry, enter an amount greater than zero.
This message appears when you have entered a title but Amount is zero.
Biometric authentication failed.
The identity check on your phone’s App Lock screen did not finish.
The prompt may have closed too soon, or your phone may lack a suitable way to verify your identity. Biometrics uses the fingerprint, face or screen-lock method your phone offers; your app PIN is separate.
No backup file selected.
Select your backup ZIP to open Backup Preview and check your farm records before restoring.
The file chooser closed before you selected a backup file.
Sharing is not available on this device.
Use your phone’s sharing options to save or send a CSV report, an animal-history PDF or a ZIP backup from HerdMobile.
This message appears when HerdMobile cannot access your phone’s sharing feature.
! There is a copper-containing mineral risk in the sheep ration.
Check the mineral products in your sheep ration before daily feeding. HerdMobile highlights copper risks so you can check both individual feeds and the whole ration.
A mineral feed’s copper value is above the app’s limit for minerals, or the product is marked for cattle only. HerdMobile also checks copper in the whole ration and shows its total and upper limit in a separate message. An exclamation mark means the warning blocks the action.
The feed analysis date is not current.
A feed analysis in your saved ration is out of date. Check it against the latest report for the feed you are using.
HerdMobile shows this reminder when the latest sample date entered for a feed is more than 365 days old, or 730 days for minerals. The reminder appears only if the feed already has an analysis.
The feed's species suitability does not match the ration species.
Select feeds suitable for the animals you will feed. HerdMobile warns you about a mismatch so you can put the feeding plan right.
A feed in the ration is marked for a different animal species. Feeds suitable for mixed species pass this check. Cattle-only feed in a sheep ration triggers a blocking warning with an exclamation mark. Sheep rations are also checked for copper.
Feed cost is missing.
Enter your feed prices, then save the ration again to update its cost.
One of the feeds in your ration has no price per kilogram. The ration uses prices from when you last saved it. After changing a feed price, save the ration again to use the new price. Zero also counts as an entered price.
Feed stock is close to the critical level.
Feed is running low. Check what is left in the store and plan the next delivery before it runs out.
Some feed remains, but the stock balance is at or below this feed’s critical stock level. A zero or negative balance brings up the empty-stock warning instead.
There is no stock record for this feed.
Check the feed you have on hand, then add any delivery you have not recorded to update your stock.
The stock balance for this feed in the selected business is zero or below. Earlier deliveries may have been used up, so an old purchase record can still be followed by this warning.
A ration application already exists for this day.
Today’s feeding is already saved for these animals. Check it before trying again to keep feed use and stock totals accurate.
Today’s feeding already covers this herd on the selected farm, either on its own or through All herds. Separate herds can each have their own daily feeding record.
Ration name is required.
Name your ration and add at least one feed to save the feeding plan.
“Ration name is required.” means you need to name the ration. “At least one ration item is required.” means no feeds have been added. A feed still entered in the form is also included when you save.
Feed name is required.
Enter a feed name before adding it to your ration or feed list.
The feed name is blank or contains only spaces. After you tap Add feed, the name clears ready for the next feed. The feed you just added remains in the list above.
Feed not found.
Choose the matching feed so HerdMobile can calculate the ration using its dry-matter percentage.
The ration needs the feed’s dry-matter percentage, using your active farm feed first, then the feed library. This warning appears when neither has that percentage, even if the feed name is shown.
Enter a positive numeric value.
Enter a readable feed quantity greater than zero to continue.
The feed amount must be greater than zero. When preparing a ration, enter the daily amount per animal; when applying it, enter the total actually fed to the group.
Enter a valid numeric value.
Check for a negative number or one the app cannot read.
Optional amounts can be blank, zero or positive. Required feed quantities must be greater than zero; negative numbers are not accepted.
Stock quantity must be positive.
Enter the delivery’s weight to add the feed you received to your farm’s stock.
Stock quantity kg is blank or zero. A negative number or an entry the app cannot read brings up Enter a valid numeric value.
Ear tag must be unique within the business.
Another animal on the same farm already has this ear tag number. Find the existing animal first so its history stays in one place.
An ear tag number must be unique across all herds on the farm, including sold, deceased and archived animals. Spaces at either end and differences in letter case do not make a number different. When you edit an animal, its own saved number does not count as a duplicate.
Sale date cannot be in the future.
Use the date the sale took place so the animal’s history and your farm accounts show the same sale day.
The sale date is later than your phone’s local calendar date, even after the one-day allowance for time-zone differences.
Sale date cannot be before the birth or purchase date.
Check the sale, birth and purchase dates together so the sale appears in the right order in the animal’s history.
The sale date is earlier than a known birth or purchase date. Both known dates are checked; if one is missing, the other is still checked. A sale on the same day is accepted. Leaving the sale date blank uses the current time.
Payment due date cannot be before the sale date.
Set the payment follow-up to match your agreement with the buyer, so you can track the money still owed.
Payment due date must be on or after the sale date when both dates are entered. The same calendar day is accepted.
Birth date cannot be in the future.
Compare the animal’s birth date with your calving notes so its age stays correct.
The birth date is later than your phone’s current date, even allowing one day for time-zone differences. This applies when you add an animal or change its birth date.
Purchase date cannot be before the birth date.
Check the birth and purchase dates together so the animal’s history is in the right order.
The purchase date is before the birth date. When both dates are entered, they must be in calendar order when you add the animal or change either date. Buying an animal on its birth date is accepted.
Mother or father ear tag cannot be the animal's own tag.
Correct the repeated ear tag so the animal and each parent have their own identity.
Mother ear tag or Father ear tag is the same as the animal’s own tag. When adding an animal or changing these tags, spaces at either end and differences in letter case do not make them different tags.
With the lock off, new backups are not password-protected.
Turning off the app lock leaves new backup ZIPs unencrypted, so anyone with a copy can read your records.
The warning appears in Turn off app lock. Older ZIPs keep the protection they had when you created them.
Resetting the PIN does not delete device data. Older encrypted ZIP backups may still need the previous PIN.
Reset your forgotten app PIN and keep using the farm records on your phone.
Forgot PIN lets you set a new app PIN after checking your identity through the phone’s screen lock or biometrics. Older encrypted ZIPs still need their original PIN.
Business, herd and ear tag are required.
Enter the business, herd and ear tag to save your animal.
Business name, Herd name or Ear tag number has been left blank. Typing spaces alone also counts as leaving it blank.
Enter the weight of 1 sack, bale or piece (up to 2000 kg).
Enter the weight of one sack, bale or piece so HerdMobile can add the feed you bought to your stock in kilograms.
The weight of one unit is missing, cannot be read or falls outside the accepted range: more than zero and up to 2000 kg.
Enter the payment due date as shown in the field.
Correct Payment due date on your milk or animal sale so you know when to collect payment.
Payment due date is incomplete or includes a day that is not on the calendar.
Enter a valid sale amount.
Check the amounts and date for your animal sale, then save it under the correct ear tag.
A number in Sale amount, Live weight kg, Price per kg or Paid amount cannot be read, or Sale date is not a valid date.
Enter valid numeric values.
Correct your Finance entry so the figures for your milk, feed, income or expenses match what happened on the farm.
A required number may be missing or in a format the app cannot read. A blank Feed name and an invalid milk sale date each have a separate message.
Full name is required.
Enter your name to finish your owner profile and start keeping your herd records.
Full name is empty or has only spaces. You need to complete it before the app checks the two acknowledgements and your ad preference.
Terms and privacy consent are required.
Tick the two acknowledgement boxes on the setup screen to create your owner profile.
At least one of the two boxes is unticked. After reading each notice, you also need to tick its acknowledgement box.
Choose your ad personalization preference.
Choose how you want ads to appear, then finish setup and start keeping herd records.
Choose an option under Ad personalization. The app checks this after your name and the two acknowledgements. If you have already chosen an ad preference, that choice is kept.
Enter birth date as shown in the field.
Use the birth-date format shown so the animal’s age is recorded correctly.
The birth date is incomplete or includes a day that is not a valid calendar date.
Enter purchase date as shown in the field.
Enter the purchase date so you can track when the animal arrived.
The purchase date is incomplete or includes a day that is not a valid calendar date.
Enter a valid purchase price.
Enter the animal’s purchase price so you can track its cost alongside its other details.
The purchase price is below zero or is not written as a valid number.
Reminder title is required.
Give the farm job a clear title so you can find it in the calendar.
Reminder title is blank or contains only spaces.
Enter postpone date as shown in the field.
Postpone the same reminder to a new day, keeping its links to the animal or sale.
Custom date is blank, incomplete or not a valid calendar date.
Enter different hours between 0 and 23.
Set quiet hours to suit your daily routine on the farm.
Start hour or End hour is blank, contains an invalid number or gives part of an hour.
Veterinarian name is required.
Add your veterinarian’s name so you can quickly find their phone number.
Veterinarian name is blank or contains only spaces.
Title is required.
Give the event a short, clear title so you can find it in the animal’s history.
Title is blank or contains only spaces.
Enter event date as shown in the field.
Enter the full date when the event happened.
Event date is incomplete or includes a day that is not on the calendar, such as 31 February.
Event date cannot be in the future.
Record events on the day they happened; use a reminder for upcoming work.
Event date is after today’s date according to your phone’s clock.
Enter follow-up date as shown in the field.
Enter a full follow-up date to add a reminder, or leave the field blank.
Follow-up date is incomplete or includes a day that is not on the calendar.
Could not save on this device
Keep the app open while you sort out the saving problem, and make a separate note of your latest changes.
The phone could not save your changes. The latest values may still appear on screen without being saved, so keep a separate note until you confirm that saving works again.
Wrong PIN.
Check whether you are unlocking the app or opening a backup, then use the PIN for that task.
The PIN you entered was not accepted. The app lock needs the active profile’s PIN, while an older encrypted ZIP may need the PIN you used when you created it.
Some purchases have no recorded weight per unit, so they are not included in stock totals. Enter the weight per unit in kg.
Enter the weight of one sack, bale or item to add this purchase to your feed stock.
The purchase is in sacks, bales or pieces, but the weight of each one is missing. HerdMobile needs that weight to add the feed to your stock in kilograms.
Feed stock is insufficient.
Check your feeding entry against the feed on hand, then add any missing delivery details or package weight.
The selected business has less feed recorded than you need. For feed use entered in sacks, bales or pieces, the warning can also mean that no matching purchase has a package weight. A daily ration checks the combined feed needs of all selected animals.
Notifications are off
Open Notification Settings to enable phone alerts. Your reminders are still visible in Calendar.
Android’s notification permission is off. You can still see reminders through badges and warnings in the app, but phone alerts need Android’s notification permission and settings enabled.
The backup file could not be read
Select a complete HerdMobile backup and check its preview. Keep the original file and your current records safe.
The backup or saved data file could not be opened. Check that you can access the file and that the transfer finished, and use the original PIN if asked. Once the preview opens, review the backup before deciding whether to restore it.
The PINs do not match.
Enter the same new PIN in both boxes to finish resetting your app lock.
The entries in New PIN and Confirm new PIN do not match. Enter both again carefully, checking for missing or extra digits.
Authentication failed. Check device lock and biometric settings.
Complete your phone’s screen lock or biometric check to set a new app PIN.
The message appears if the phone check is cancelled or fails. It can also appear if an unexpected error interrupts saving the new PIN.
Rewarded ad is not available right now.
The rewarded ad could not open this time. Check your connection and try again later for a 30-minute break from other ads.
There may be no ad available, your ad settings may prevent it from showing, or the ad may have failed to load.
I forgot my app PIN
Set a new app PIN using your phone’s screen lock or biometrics, while keeping your herd records.
To reset the active profile’s app lock, verify your identity using your phone. Older encrypted ZIP backups still open with the PIN used when they were created.
Move my records to a new phone
Take your herd records to your new phone with a backup ZIP. Keep the old phone until you have checked the move.
Your records stay on your phone. Restore replaces the new phone’s current records with the selected backup, so make separate backups of both phones’ existing records first.
My reminders are not arriving
Check the reminder time, Quiet hours and your phone’s notification settings to get farm reminders working again.
Phone permissions, silent notifications and battery restrictions can affect reminders. Quiet hours delays alerts due during that interval until it ends. Android schedules alerts around the planned time.
My phone is running out of storage
Make room on your phone while keeping your herd records, photos and backups safe.
Low storage can interrupt saving or exporting. After a save warning, records on screen may still be unsaved. Note your latest changes separately while you check the problem.
I cannot add a camera or gallery photo
Check photo access, then select and save the image with the correct animal or event.
Adding a photo can stop if selection is cancelled, access is denied, the file is unavailable or storage is low. Permission screens differ by Android version and phone model.
The app is not updating from Google Play
Open HerdMobile’s official Google Play page on your phone to check for an update and install it if available.
In-app update prompts appear after you finish setup and the privacy notice, with the app open and unlocked. Google Play shows the update available for your phone.