Local media recovery is required
Keep your records and photos in place while HerdMobile checks an interrupted photo-file operation before opening the app.
Why does this happen?
An interrupted operation can leave photo files waiting for recovery. This screen also appears when the app has trouble accessing those files, or when information needed to finish the operation is missing.
How do I check it?
Keep HerdMobile installed, with its app data, original photos and earlier backups intact. Note the exact message. If it mentions missing recovery information, keep those files in place and contact Product support.
Check available storage on your phone and the app access mentioned in the message. To make space, move only unrelated files you have already backed up. Keep HerdMobile’s files in place.
Tap Retry recovery and wait while Retrying... is shown. The app opens after recovery succeeds. If the warning remains or the button is unavailable, contact Product support with the message, app version, phone model and steps already tried.
How do I verify the result?
Once the app opens, check recent animal records and their photos. Make a fresh backup after normal saving is confirmed, keeping earlier copies.
How do I keep my records safe?
Keep PINs, backup ZIPs and farm records private. Send support the message and phone details first. Preserve the current installation and files while the problem is checked.